Complaints

We’re committed to providing high-quality care and service at all times. However, if something hasn’t met your expectations, we want to hear about it. Your feedback helps us improve and ensures we’re always putting people first. Please don’t hesitate to get in touch, we’ll treat your concerns seriously, handle them sensitively, and aim to resolve matters promptly and fairly.

You can contact us using the form below or email us directly at complaints@realcareagency.co.uk.